| |
Making an Appointment
Download document
|
|
Over the years we have made changes and modified our appointment system. This document gives full details of the current ways you can make an appointment with the team at our Practice.
|
| |
 |
| |
Patient Survey 2008-09
Download document
|
|
View the results of our latest Patient Survey
|
| |
|
| |
Book appointments and order prescriptions online
Download document
|
|
We are pleased to announce that patients are now able to book appointments,
order repeat prescriptions and leave messages via the internet using our online
booking service. Download this document to find out how to register and use this new service.
|
| |
|
| |
Time Lost Through Missed Appointments
Download document
|
|
We need your help to reduce the number of hours lost by the surgery team through missed appointments. As you can see from the document link to the left of this article, we lose over 30 hours each month through missed appointments. If you are unable to attend for your appoinment please let us know as soon as possible, ideally at least 2 days before.
|
| |
|
| |
Reasons for Registering with our Practice
Download document
|
|
We are conducting a short survey of recently registered patients, aiming to identify the main reasons for patients registering with our practice. We would be very grateful if you would download the short questionnaire and return this, with your registration information to the reception team |
| |
|
| |
New Patient Questionnaire
Download document
|
|
View and download our New Patient Questionnaire, ready for your appointment to become a patient at our practice. |
| |
|
| |
Patient's Charter
Download document
|
|
The practice is committed to high quality health care for all its patients and a copy of our full Patient's Charter can be downloaded here.
|
| |
|
| |
Walk In Centre
Download document
|
|
View and download details of the York Walk In Centre. |
| |
|
| |
Chaperone Policy
Download document
|
|
This organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
A copy of our Chaperone Policy can be viewed or downloaded using the link to the left of this information. Alternatively if you have any questions or comments regarding this please contact the Practice Manager. |
| |
|
| |
Making a Complaint
Download document
|
|
View and download our Practice Complaints Procedure. |
| |
|
